Support

Account, privacy, and session help.

Email support@opuntea.com for access issues, privacy requests, and sessions that are not showing up as expected. We aim to respond within one business day.

Email support How Opuntea works

Account & privacy

Open Settings → Privacy & safety → Data and legal to export your data or request account deletion. Full policy details are on Privacy.

Export account data: a JSON snapshot of your profile and coordination records.
Request account deletion: erasure usually completes within 24 hours. You can keep using Opuntea until it finishes.

How Opuntea works

Before you email, Help explains sessions, Match record, Rated play, and your account.

Trust & safety

Report or block players from public profiles in the app. For urgent account issues, email support.